(T-21) VTC Operations Administrator
Summary
Title: | (T-21) VTC Operations Administrator |
---|---|
ID: | 4017 |
Location: | Afghanistan |
Clearance: | TS/SCI |
Description
VTC Operations Administrator
Netorian is currently recruiting for two (2) VTC Operations Administrators to join our team in Afghanistan as the in-country network and system administrators to support United States Forces-Afghanistan (USFOR-A) under the Command, Control, Communications, Computers Information Technology (C4 IT) Services contract.
Job Description: The VTC Operations Administrator will:
- Respond to critical outages within 30 minutes.
- Integrate and manage a robust VTC architecture in the theater
- Comply with standards dictated by DISA, USCYBERCOM, Southwest Asia Cyber Center (RCC-SWA), and JNOSC-A.
- Operate and maintain a central VTC control hub and VTC suites;
- Test and troubleshoot VTC links;
- Coordinate troubleshooting and maintenance of other network devices to prevent VTC disruption;
- Maintain configurations and settings for ancillary equipment that support the VTC network;
- Submit work orders and turn-in faulty equipment for repair or replacement.
- Maintain network topology diagrams that depict all VTC bridging equipment;
- Update within seven days of network changes.
- Maintain VTC bridging devices and endpoints in accordance with DISA STIG policies; devices must be compliant within 30 days of policy updates.
- Begin troubleshooting problems within one (1) hour of notification;
- Resolve problems within six (6) hours.
- Provide monthly inventory of all network devices, including number of endpoints.
This position is based in Afghanistan. The VTC Operations Administrator will work 72 hours a week, Monday - Saturday on call 24/7.
Skills and Detailed Experience Required:
- Contractor must be familiar with software and hardware components of Cisco and Polycom VTC systems to include:
- Cisco TelePresence Management Suite,
- Video Communications Server,
- Gatekeepers,
- Cisco Jabber,
- Polycom Real Presence Desktop, and
- Various Cisco and Polycom end points.
- Minimum of one (1) year experience with Cisco processes to include:
- RMA (Return Materials Authorization) program,
- licensing coverage of various Telepresence systems,
- software licensing renewals, software licensing updates, and
- Cisco Technical Assistance Center (TAC) program.
- Minimum of three (3) years of experience providing oversight and engineering of VTC architectures and environments.
- Minimum of one (1) year experience and understanding of the Cisco Unified Communications Manager (CUCM) architecture.
- CCNA Collaboration certified.
- Freeport Certified Installer to install O&M
- Maintain DoD 8570.01-M compliance for IAT Level II with a computing environment certificate for MS SQL Server.
Additional Qualifications:
- TS/SCI clearance required.
- Detail-oriented with technical, verbal, and written communication skills
Education:
- High School Diploma
Compensation:
- Netorian offers a competitive compensation package for employees. Salaries are based on skill level and experience
- Netorian provides equal employment opportunities for all persons and prohibits discrimination in employment because of race, color, religion, sex, sexual orientation, age, national origin, or non-disqualifying disability
- Netorian is an Equal Opportunity and Affirmative Action Employer - M/F/D/V
This opening is closed and is no longer accepting applications