Job Openings >> Sr. Business Analyst/Technical Writer
Sr. Business Analyst/Technical Writer
Title:Sr. Business Analyst/Technical Writer
Location:Annapolis, MD
Clearance:Background Check

Netorian is seeking a Sr. Business Analyst/Technical Writer.


  • Annapolis, MD

Employment Type:

  • Full-time, exempt.


  • Competitive, depending on qualifications and experience.


  • None.

Clearance Required:

  • Background Check.


  • Bachelor’s Degree from an accredited college or university in Business, Human Resources Management or a related field.
  • An MBA or MPA is preferred.

Experience and Skills:

General Experience:

  • Eight (8) years of experience in business process re-engineering.

Specialized Experience:

  • Five (5) years of experience in reengineering large-scale business processes.

Preferred Experience/Skills:

  • Five (5) years relevant experience.
  • Prior Business Process Consulting experience with a State of Maryland entity.
  • Ability to provide examples of business process documentation that they have developed as primary author for other State Agencies.
  • Experience in performing business process analysis and producing the corresponding business and system work flow diagrams.
  • High level of proficiency with Microsoft Excel.

Description of Work:

The Senior Business Analyst/Technical Writer supports the Project Team. Duties and responsibilities include (but are not limited to):

Business Analysis:
  • Take the lead in developing a thorough understanding of the Election Cycle processes and of the tasks required to prepare, test, deploy and maintain voting system hardware.
  • Conduct analysis of the current technical and non-technical processes in effect (“as-is”) and the anticipated processes (“to-be”) required by implementation of a new voting system, and document the process reengineering necessary for successful implementation and deployment.
  • Analyze existing static processes and develop improvement strategies to make those processes more effective in the new environment.
  • Manage the creation of clear and concise documentation of plans to assess and implement process changes.
  • Develop, maintain, update, explain and present summaries of the Project Management Documentation in use by the Project Team, including component project plans, reports, meeting agendas and minutes, dashboards and other tracking documents.
  • Clearly document client requirements and system design criteria.
  • Assist the Project Managers in tracking of risks and issues and the corresponding mitigation activities.
  • Collaborate with and work across other internal and external business units to assist in developing a total solution approach.
  • Develop business requirements and business processes re-engineering methodologies.
  • Solve application and process related problems by creating detail process and system design specifications; and works with other areas across the business units to support a total solution approach.
  • Communicates business requirements for reports and applications development.
  • Facilitates collaboration within and across business units and across IT functions.
  • Resolves problems and improves business units’ technical environments.
Technical Writing:
  • Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports.
  • Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.
  • Conducts research and ensures the use of proper technical terminology.
  • Translates technical information into clear, readable documents to be used by technical and non-technical personnel.  
  • Uses the standard help compiler to prepare all on-line documentation.
  • Participates in formal and informal reviews at predetermined points throughout the development life cycle to determine quality.
  • Examines and evaluates the software quality assurance (SQA) process and recommends enhancements and modifications.
  • Must be able to prepare test scripts and all required test documentation.
  • Must demonstrate the ability to work independently or under only general direction. 

- - - - -

Netorian offers a complete benefits package that includes medical/dental/vision, a 401(k), tuition assistance, paid holidays and vacation. Netorian is an Equal Opportunity Employer (EOE): Minorities, Women, Veterans, and those with Disabilities.

This opening is closed and is no longer accepting applications
Powered by ApplicantStack
Netorian, LLC
210 Research Boulevard, Suite 160
Aberdeen, MD 21001
+1 (844) 638-6742
Netorian Logo
ISO logo

Committed to Quality - ISO 9001:2015 certified.