Netorian is seeking a Sr. Business Analyst/Technical Writer.

Location:

• Annapolis, MD

Employment Type:

• Full-time, exempt.

Compensation:

• Competitive, depending on qualifications and experience.

Travel:

• None.

Clearance Required:

• Background Check.

Education:

• Bachelor’s Degree from an accredited college or university in Business, Human Resources Management or a related field.
• An MBA or MPA is preferred.

Experience and Skills:

General Experience:

• Eight (8) years of experience in business process re-engineering.

Specialized Experience:

• Five (5) years of experience in reengineering large-scale business processes.

Preferred Experience/Skills:

• Five (5) years relevant experience.
• Prior Business Process Consulting experience with a State of Maryland entity.
• Ability to provide examples of business process documentation that they have developed as primary author for other State Agencies.
• Experience in performing business process analysis and producing the corresponding business and system work flow diagrams.
• High level of proficiency with Microsoft Excel.

Description of Work:

The Senior Business Analyst/Technical Writer supports the Project Team. Duties and responsibilities include (but are not limited to):

Business Analysis:

• Take the lead in developing a thorough understanding of the Election Cycle processes and of the tasks required to prepare, test, deploy and maintain voting system hardware.
• Conduct analysis of the current technical and non-technical processes in effect (“as-is”) and the anticipated processes (“to-be”) required by implementation of a new voting system, and document the process reengineering necessary for successful implementation and deployment.
• Analyze existing static processes and develop improvement strategies to make those processes more effective in the new environment.
• Manage the creation of clear and concise documentation of plans to assess and implement process changes.
• Develop, maintain, update, explain and present summaries of the Project Management Documentation in use by the Project Team, including component project plans, reports, meeting agendas and minutes, dashboards and other tracking documents.
• Clearly document client requirements and system design criteria.
• Assist the Project Managers in tracking of risks and issues and the corresponding mitigation activities.
• Collaborate with and work across other internal and external business units to assist in developing a total solution approach.
• Develop business requirements and business processes re-engineering methodologies.
• Solve application and process related problems by creating detail process and system design specifications; and works with other areas across the business units to support a total solution approach.
• Communicates business requirements for reports and applications development.
• Facilitates collaboration within and across business units and across IT functions.
• Resolves problems and improves business units’ technical environments.

Technical Writing:

• Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports.
• Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.
• Conducts research and ensures the use of proper technical terminology.
• Translates technical information into clear, readable documents to be used by technical and non-technical personnel.  
• Uses the standard help compiler to prepare all on-line documentation.
• Participates in formal and informal reviews at predetermined points throughout the development life cycle to determine quality.
• Examines and evaluates the software quality assurance (SQA) process and recommends enhancements and modifications.
• Must be able to prepare test scripts and all required test documentation.
• Must demonstrate the ability to work independently or under only general direction. 

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Netorian offers a complete benefits package that includes medical/dental/vision, a 401(k), tuition assistance, paid holidays and vacation. Netorian is an Equal Opportunity Employer (EOE): Minorities, Women, Veterans, and those with Disabilities.